Health Care Innovation in Social Context
The Challenge
An NGO focusing on health care services to HIV positive patients wished to extend its services to the healthy population by creating a one-stop shop, from the visit to the GP, laboratory testing and final diagnosis all under one roof. However, setting up such an enterprise proved more challenging than expected due to a multitude of stakeholders, complexity of the social context, and the need for a viable business model and execution strategy.
Approach
A strategy consulting approach included field visits, stakeholder interviews and direct discussions with the client in various settings followed with workshops to shape the strategy.
Outcome
- Two scenarios were developed defining opportunities and risks for each.
- Further discussions enabled the project owner to take an informed decision and mitigate potential risks while capitalising on opportunities.
Find out more about our client work by reading our other case studies.
